Customer Service: 01010710653

Delivery Information

Delivery Information

You have the right to exchange or return the purchased goods within 14 days from the date of purchase if the following conditions are met:

That the goods to be returned or exchanged have a manufacturing defect that cannot be repaired without compromising the quality of the goods, or that the goods are defective or do not conform to specifications.

Provided that the goods are (in packaging) and in the same condition at the time of purchase with all accessories.

The goods must be in good condition and displayable (except for the goods in which a manufacturing defect was found).

Items purchased during promotions and sales are not eligible for return.


You have the right to receive the price of the returned merchandise within ten days from the date of accepting the return of the merchandise.

You have the right, dear customer, to exchange the purchased goods within 14 days from the date of purchase, provided that the goods are (in the original packaging), unused and with all their accessories, and we offer you a coupon for the value of the replaced goods for your purchase of any goods from Labios-store.com.

How to return and exchange the goods

If the conditions of return or exchange are available, contact us within 48 hours from the date you received the goods, and we will move to the address on the invoice we will need the original invoice from you at the time of purchase.

After 48 hours, the customer delivers the goods with the original invoice

The return and exchange request will be evaluated within approximately 7 working days from the date of receiving the request.